We eat rusty infrastructure for breakfast

SteelRats was founded by senior platform engineers who noticed an industry gap shaped like a panic attack: small and mid-size companies running serious infrastructure with nobody senior on call. The consultancies sent juniors with checklists; the cloud providers sent documentation. We built the alternative — an on-call DevOps partner staffed exclusively by senior engineers, embedded in your stack, 24/7/365.

The results we're held to: mean time to resolution cut by 71% on average across engagements, and the 2 AM pages absorbed by people who have seen worse. Our bench has battle-tested infrastructure at companies like Stripe and Ramp — no juniors, no outsourcing, no learning curve billed to you.

What we take over

• On-call and incident response: we carry the pager, run the postmortems, and fix the root causes.
• Platform engineering: Kubernetes, Terraform, and observability built, hardened, and documented as systems your team owns.
• Reliability projects: the SLO work, capacity planning, and automation that reduce the pages at the source.

The commercial model is engineered against misalignment: a fixed monthly retainer — no hourly runaway, no surprise invoice after the postmortem. Every engagement ends with a handover principle: we leave behind a system your team actually owns, with the runbooks to prove it.

Why 'rats'

Rats survive anywhere and fix things by gnawing at the root. It's also the humor this industry runs on. SteelRats is the industrial-grade DevOps partner for teams who refuse downtime: senior engineers, one retainer, and a pager that stops being your problem.